Refund Policy

Last updated: June 18, 2025

1. Overview

At Cumbria Listings, we aim to ensure your satisfaction with all premium listings and promotional services. This policy explains when and how refunds may be requested.

2. Premium Listings & Advertisements

Refunds are available only for premium listings or advertisements purchased via cumbrialistings.co.uk if requested within 7 days of purchase.

3. Eligibility for Refund

• The refund request is submitted within 7 calendar days of the transaction.
• The listing or advertisement has not yet been published or received public engagement.
• The payment was completed through our secure Stripe payment system.

4. Non-Refundable Services

• Listings or adverts older than 7 days from purchase date.
• Free listings or unpaid promotional features.
• Custom or bespoke marketing services already fulfilled or started.

5. How to Request a Refund

To request a refund, please email us at contact@cumbrialistings.co.uk with your registered email address and transaction reference. If eligible, refunds are processed within 5–10 business days through Stripe.

6. Questions

If you have any questions or concerns about this policy, please don’t hesitate to contact us at contact@cumbrialistings.co.uk.